Get Online – What support is there?
The internet has become a valuable source of information and comfort for people coming to terms with stomas and other issues related to their conditions. Not only can people access information and advice about their surgery and talk to other people in similar situations, but facilities such as online shopping and entertainment can help during difficult times when leaving the house is problematic.
When it comes to support, the option of speaking to a person directly via the phone, or for a meet up is always available (contact the IA or anyone on our committee), but there are also times where the anonymity of the internet makes it easier for some to get answers to topics which they would not feel comfortable discussing in person.
As such, the use of the internet is not just complimentary to the traditional work of the Ileostomy Association, but it is becoming essential for our members to get the best out the support of our member community and to help avoid some of the feelings of isolation which can sometimes develop when things arn’t going so well.
Although we can’t offer individual specific help to individuals at the moment, we know that access to the internet and very basic internet skills can really make a huge difference to our members. We are keen for those who feel intimidated by all the jargon and technology to address their fears and get the most out it and so have put together a list of organisation which can help you learn a new skill or take your first baby steps in getting connected and sending your first electronic mail.
If you think you or someone you know might benefit from support in getting started with using a computer, then the organisations listed below can offer help: (phone numbers and web addresses are listed below).
TimeBank – digitall
Digitall brings together young people aged 18- 25 who are willing to share their knowledge and experience of using the computers and the internet with people aged over 45 who are interested in getting to grips with new technology. Young people act as mentors, supporting their mentee on a one-to-one basis to achieve their digital goals.
Tel: 0845 456 1668
UK on-line centres
As part of the Government’s drive to the UK public on-line, UK On-line centres exist to offer advice and training to all ages and especially those with little or no experience of using the internet.
To find your local centre, call the freephone number:
0800 77 1234
Or you can find your local centre here:
http://www.ukonlinecentres.com/consumer/
Age Concern
The Age Concern web page has a section on IT courses for elderly and a few stories about how some of their members have developed from knowing nothing about how to use computers to communicating with family and friends.
The IT section of the age concern web site is here:
http://www.ageconcern.org.uk/AgeConcern/it.asp
Or you may call a free helpline for general advice:
Tel: 0800 00 99 66
IT support for blind, deaf and physically disabled
One IAGLW member sent us a leaflet from a charity named UCanDoIT, which specialises in helping to install internet at home and training those who have a disability, blindness or who are deaf.
Tel: 020 7730 7766
The web site is:
www.UCanDoIT.org.uk